Terms & conditions:

1. The Quick fix is NOT full machine service. This service is meant to diagnose, troubleshoot, and attempt to resolve the machine issues quickly. Your machine will not be fully cleaned, lubricated, and no timing adjustments, chemical cleanings, or other complex procedures will be done. If lint or thread build up is part of the issue, it will be removed, but we will not perform full service cleaning. Most machines will be functioning and ready to sew again with this service, and we will make every attempt to get your machine sewing again while you wait.

2. After troubleshooting your machine, and figuring out the issues, we will proceed in one of the following ways:

• If your machine leaves in working order, we suggest that you will have it serviced when it’s convenient. When you schedule full service within 2 months of your Quick Fix date, we’ll apply the $49 fee toward your full service fee. We will make sure you know of the issues and how to correct them if they are user error or a simple fix to your machine.
  
  

• If we are unable to have your machine sewing properly with the Quick Fix, we suggest that you leave your machine and it’ll go in line in the service queue. We’ll also give you details on the issues needed with the machine, an estimate, and any other pertinent information. The $49 fee will be applied toward your full machine service. If your machine is repairable but needs full service and/or part replacement, the $49 fee is non-refundable if you choose not to leave your machine for service.
  
  

• If your machine is broken beyond repair, needs extensive repairs beyond our ability or the cost of gears or parts outweighs the value of the machine, we will refund the $49 fee to you. For example, broken gears, broken part that cannot be replaced, etc.

3. Quick Fix does NOT come with any type of labor warranty. It is a one-time fee for diagnosis, troubleshooting, and simple repair solutions.

4. Your $49 fee will be applied to a full service fee on the same machine ONLY. Full service must be done within 2 months of the Quick Fix date for the fee to be applied.

By signing this form, I agree to allow diagnosing, troubleshooting, and resolving the issues with my sewing machine. I understand that this is a one-time service, not a full machine service. I understand it is my responsibility to schedule full service as needed in the future. I understand that in most cases, the $49 fee is non-refundable.